Snowboards FAQUpdated 15 days ago
Discover more about Jones Snowboards in our Gear Guides, including how to choose the right board for your riding style and how to take care of it for long-lasting performance.
→ Gear 101 / Big Feet? Find your wide board
→ Gear 101 / 3D Contours Explained
Snowboard Finder
Need help deciding? Our quiz will guide you to the right binding.
Stance
Confused about stance width or angles? → Learn more in our blog.
Jones Re-Up Tech
Re-Up Tech is our innovative process that recycles broken, defective, or end-of-life snowboards and upcycles their materials into new boards. Instead of ending up in a landfill, where discarded boards add to their carbon footprint, Re-Up gives them a second life.
More:
→ Unlock Lifetime Warranty by Registering Your Product
FAQ
Do you make custom boards or sizes?
Currently, custom graphics or sizes are not available due to long lead times, complexity, and expensive setup tools.
What is my board’s factory edge angle?
All Jones boards come with a 0 and 90 degree factory edge angle. You may adjust the edge angle to tune the board to your riding style or local conditions.
Maintaining your edges is crucial for maximum performance. Tune magne-traction edges using the same technique and tools as standard edges, just use a little less pressure.
Is my board "shred ready" when I buy it?
All Jones snowboards and splitboards are ready to ride straight out of the package. All boards are tuned and factory-waxed, so that you can get right down to business as soon as you leave the shop.
How do I choose the color of the base?
There is no rhyme or reason for which board has what base, we cannot fulfill base color requests or exchange a product for a different base color. If the base color is make or break on deciding whether to order, it's best to try and find the exact base color you are after at one of our authorized dealers.
How do I maintain the 3D Contour Base/Speed Channel?
Depending on the board model, 3D Contour Bases are contoured up 1-9 mm in the nose and tail. The rounded surfaces of the 3D Contour Bases are designed to be smooth like the rest of the base so they should be maintained if rough or damaged. You can grind 3D Contour based boards on standard grinding machines but you must grind the spoon surfaces by hand, not using the feed wheel. With the feed wheel lifted, grind the spoon sections by “rolling” the nose and tail side-to-side while passing the board back and forward on the belt.
All 3D Contour Base surfaces should be waxed for best performance.
Should I de-tune the tip and tail edges?
Jones boards come lightly de-tuned from the factory. It is not mandatory to de-tune your board more, but if you feel the tip or tail of the board is still catchy, you may de-tune further using sand paper or a file.
What is a Blem board?
Every single one of our snowboards and splitboards are carefully handmade.
However, some of our technologies, features and high-end precision processes demand major attention and occasionally a cosmetic blemish can occur in production. Cosmetic blemishes include minor pits, bumps, dimples, die-cut blems, scratches, an edge-to-base gap or a misprinted graphic.
If the cosmetic blemish respects our tight manufacturing tolerances in all other ways, and does not affect performance in any manner, we call it « Blem Board » and it is sold at a discounted rate.
Of course, Blem boards have premium performance, and meet all our technical specs & manufacturing standards. They are covered by our standard warranty and have never been ridden.