Warranty

Jones 

Find answers to all your questions in our Help Center. Explore FAQs, gear guides, warranty info, shipping, returns, and more to get the most out of your gear.

Jones Help Center | FAQs, Guides & Support

Track my order

Shipping countries & costs

How long will it take until my order is delivered?

Can I ship my order to a military address or P.O. box?

What happens if I am not at home during delivery?

Update my shipping address

My package gets lost or arrives damanged

What to do if I received a wrong item?

Shipping & Deliveries

How can I return my order?

What can I return?

Will I get a return label?

How do I ship the package back?

Cancel & Returns

Snowboards FAQ

Snowboard Bindings FAQ

Splitboards FAQ

Splitboard Skins FAQ

Splitboard Poles FAQ

Outerwear FAQ

Bags FAQ

Gear FAQ, Tips, Care & How-To Guides

Spare Parts & Repairs

Warranty  & Spare Parts

Product Availability

How do I apply promo/discount codes?

Shopping Help

Pro Program

Affiliate Program

Pro & Affiliate Programs

I'm rad, will you sponsor me?

How do I get stickers?

Where can I get a catalog?

Jones Logos

Distributors

General Information

Find a Store & Demo Centers

Contact Us

Product Registration (Warranty Extension)

Learn about shipping times, delivery options, and tracking so you always know when your gear will arrive.

Find out how to cancel an order or return a product. We make the process simple and hassle-free.

Explore FAQs and guides covering boards, bindings, skins, poles, backpacks, and outerwear.

Learn how our warranty works, and find spare parts to keep your gear in top shape.

Get answers on product availability, applying promo codes, and more.

Join our Affiliate or Pro Program to connect with the brand, earn rewards, and access exclusive benefits.

Discover how to apply for jobs, request sponsorship, get stickers, download catalogs, logos, and more.

Want to see Jones gear in person or try it on snow before you buy? Use our store locator to find an authorized dealer or demo center near you. Get expert advice, check out the latest collection, and experience the performance of Jones gear firsthand.

<p>Want to see Jones gear in person or try it on snow before you buy? Use our store locator to find an authorized dealer or demo center near you. Get expert advice, check out the latest collection, and experience the performance of Jones gear firsthand.</p><p>Please contact the store for availability and to check if they offer demos.</p><p>&#x2192; <a href="https://www.jonessnowboards.com/pages/find-store" id="isPasted">Find a Store &amp; Demo</a></p>

Need help or have a question? Our team is here for you. For product support, order questions, or general inquiries, reach out anytime and we’ll get back to you as soon as possible. → Get in Touch

<p>Need help or have a question? Our team is here for you. For product support, order questions, or general inquiries, reach out anytime and we&#x2019;ll get back to you as soon as possible.</p><p>&#x2192; <a href="https://www.jonessnowboards.com/pages/contact-us" target="_blank" rel="noopener noreferrer">Get in Touch</a></p>

Register your product to unlock extended warranty.

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