Track my orderUpdated 21 days ago
Where is my order?
Once your order has been placed and processed, you will receive a confirmation email that includes:
- Your order details
- A tracking number
- A link to track your shipment
Please note: Tracking information may take 1–2 days to become active. If there are no updates right away, check back later.
You can track your order in two ways:
- If you have an account: Log in and go to My Account to track your order.
- If you don’t have an account: Use our Tracking Order Tool to access tracking via FedEx or UPS, depending on your shipping method.
For more questions about tracking, visit our Customer Service page.
I can't find my order number or tracking number?
Your order and tracking numbers are included in the confirmation email you received after placing your order.
If you can’t find this email, try the following:
- Check your spam or junk mail folder
- Use our Tracking Order Tool
- Or contact our Customer Service
Why haven't I received a confirmation email of my purchase?
The most common reasons are:
- A typo in your email address when placing the order
- The confirmation was caught in your spam or junk folder
Double-check the email address used during checkout and your spam/junk folder. If you still can’t find the email, contact our Customer Service team and we’ll resend it.