Learn about shipping times, delivery options, and tracking so you always know when your gear will arrive.
Once your order has been placed and processed, you will receive a confirmation email that includes:. Please note: Tracking information may take 1–2 days to become active. If there are no updates right away, check back later. You can track your order
We currently ship to addresses in the United States from our warehouse in Nevada, USA. We ship via:. Freight Forwarders: Jones does not ship to Freight Forwarders under any circumstances. For international shoppers, check our Distributors Page. Shipp
Orders are processed within 1-2 business days from our warehouse in Nevada, USA. Shipping days: Monday to Friday Excluding Holidays. We ship via:. Delivery time depends on your location - usually 2–7 business days. Lost/Stolen Packages: We are not li
Military addresses (APO/FPO): Yes, with standard USPS shippingP.O. boxes: Yes, with standard USPS shipping only. Only within the US; not available for international shipments
Carriers will leave the package at the delivery address is no one is home to receive it.Lost/Stolen Packages: We are not liable for damaged, lost or stolen packages. Please ensure your order is shipped to a safe location.You can also contact the carr
Orders are immediately sent to the warehouse, and usually ship within 1-2 business days. Once an order has been sent to the warehouse we can not guarantee that we can update the address. To ensure fast delivery, provide your correct address on our Cu
If your order is lost during transit, contact our Customer Service with your order number and details. You can also track your order or contact the shipping company for more information. For more information, visit our Track My Order Page. Stolen Pac
Check for any packing slips and tracking emails indicating a separate shipment. Report the issue via Return Page with a photo of the item received, including the sku or the name and size, and the missing item(s). For more help contact Customer Servic